1. Introduction
1.1 This policy applies where we are acting as a data controller with respect to the personal data of such persons; in other words, where we determine the purposes and means of the processing of that personal data.
1.2 We use cookies on our website. Insofar as those cookies are not strictly necessary for the provision of RBMarketing.uk, we will ask you to consent to our use of cookies when you first visit our website.
2. Credit
2.1 This document was created using a template from Docular (https://seqlegal.com/free-legal-documents/privacy-policy).
3. The personal data that we collect
3.1 In this Section 3 we have set out the general categories of personal data that we process.
3.2 We may process data enabling us to get in touch with you (“contact data“). Contact data may include your name, email address and telephone number, as provided by you.
3.3 We may process information contained in or relating to any communication that you send to us or that we send to you (“communication data“). The communication data may include communication content and metadata associated with the communication. Our website will generate the metadata associated with communications made using the website contact forms.
4. Purposes of processing and legal bases
4.1 In this Section 4, we have set out the purposes for which we may process personal data and the legal bases of the processing.
4.2 Operations – We may process your personal data for the purposes of operating our website NS providing our services.. The legal basis for this processing is our legitimate interests, namely the proper administration of our website, services and business.
4.3 Relationships and communications – We may process contact data for the purposes of managing our relationships, communicating with you (excluding communicating for the purposes of direct marketing) by email, SMS, post, fax and/or telephone, providing support services and complaint handling. The legal basis for this processing is [our legitimate interests, namely communications with our website visitors.
5. Providing your personal data to others
5.1 Your personal data held in our website database and will be stored on the servers of our hosting services providers at rbmarketing.uk
5.3 We may disclose your name and/or contact details to our suppliers or subcontractors insofar as reasonably necessary for providing our services.
6. Retaining and deleting personal data
6.1 Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
6.2 We will retain your personal data as follows:
(a) contact data will be retained for a minimum period of six months following the date of the most recent contact between you and us, and for a maximum period of 12 months following that date;
(b) communication data will be retained for a minimum period of six months following the date of the most recent contact between you and us, and for a maximum period of 12 months following that date;
6.3 Notwithstanding the other provisions of this Section 7, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
7. Your rights
7.1 In this Section 8, we have listed the rights that you have under data protection law.
7.2 Your principal rights under data protection law are:
(a) the right to access – you can ask for copies of your personal data;
(b) the right to rectification – you can ask us to rectify inaccurate personal data and to complete incomplete personal data;
(c) the right to erasure – you can ask us to erase your personal data;
(d) the right to restrict processing – you can ask us to restrict the processing of your personal data;
(e) the right to object to processing – you can object to the processing of your personal data;
(f) the right to data portability – you can ask that we transfer your personal data to another organisation or to you;
(g) the right to complain to a supervisory authority – you can complain about our processing of your personal data; and
(h) the right to withdraw consent – to the extent that the legal basis of our processing of your personal data is consent, you can withdraw that consent.
7.3 These rights are subject to certain limitations and exceptions. You can learn more about the rights of data subjects by visiting https://ico.org.uk/for-organisations/guide-to-data-protection/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/.
7.4 You may exercise any of your rights in relation to your personal data [by written notice to us, using the contact details set out below].
8. Amendments
13.1 We may update this policy from time to time by publishing a new version on our website.
13.2 You should check this page occasionally to ensure you are happy with any changes to this policy.
9. Our details
9.1 This website is owned and operated by RB Marketing.
9.2 We are registered in England and Wales under registration number 11509527 C/O Michael Heaven & Associates Limited 47 Calthorpe Road, Edgbaston, Birmingham, United Kingdom, B15 1TH
9.3 You can contact us:
(a) by post, to the postal address given above;
(b) using our website contact form;
(c) by email, using the email address published on our website.